Refund Policy
Last updated: September 2, 2026
This Refund Policy applies to paid subscriptions for ADMITLY, sold by Peter Atta Konadu and processed by our online reseller and Merchant of Record, Paddle.com.
1. Money-back guarantee
We offer a 30-day money-back guarantee. If you are not satisfied with ADMITLY Pro, you can request a full refund within 30 days of your original order date.
2. How to request a refund
The fastest way to request a refund is through Paddle, our payment provider, at paddle.net using the email address you used to subscribe. You can also contact us at support@admitly.app and we will help process your request.
3. Refund eligibility
- Refunds are available within 30 days of the original purchase date.
- Refunds apply to the most recent subscription charge.
- We do not provide partial refunds for unused time in a billing period.
- Refunds are issued to the original payment method.
4. Cancellations
You can cancel your subscription at any time through your billing portal or by contacting us. After cancellation, you will continue to have access to paid features until the end of your current billing period. Cancellation does not automatically generate a refund outside the 30-day money-back guarantee period.
5. Exceptions
We reserve the right to refuse a refund request if we detect fraud, abuse or a material violation of our Terms of Service. This does not affect any statutory rights you may have under applicable consumer protection law.
6. Paddle refund policy
Because Paddle is the Merchant of Record for our orders, Paddle also maintains its own refund policy. Please review Paddle’s Refund Policy for additional details.
7. Contact us
If you have any questions about this Refund Policy, contact us at support@admitly.app.